10 rue de Penthièvre

75008 Paris
893 907 345 00019  R.C.S. PARIS_________

Terms of use for the products sold on www.toolfroid.com Last update : February 9, 2021

Article 1 – Object
These conditions regulate Company Toolfroid’s sales of air conditioning and refrigeration products.  

Article 2 – Price
The prices of our products are indicated in euros all taxes included (VAT and other current taxes on the date of the order), unless otherwise indicated and excluding processing and shipping costs.  
In case of order in a country other than metropolitan France you are the importer of the product concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums are not within the purview of the Toolfroid Company. It will be your responsibility and are your sole responsibility, both in terms of declarations and payments to the competent authorities and institutions in your country. We advise you to find out about these aspects from your local authorities.  
All orders regardless of their origin are due in euros.  

The Toolfroid Company reserves the right to change prices at any time, but the product will be billed based on the rate in effect at the validation time of the order and depending on their availability.  
The products remain Toolfroid Company’ property until the price is fully payed.
Warning: as soon as you physically get the products ordered, the risk of loss or damage to the products is transferred to you.

Article 3 – Orders 

You can order:  

On the Internet: www.toolfroid.com

Contractual information is presented in French and will be confirmed later when you validate your order.  
The Toolfroid Company reserves the right not to register a payment, and not to confirm an order for any reason whatsoever, especially in case of supply problem, or in case of difficulty concerning the order received.

Article 4 – Order confirmation
Any order appearing on www.toolfroid.com assumes the adhesion to the present Terms of Use. Any order confirmation implies your full and complete adhesion to the present terms of use, without exception or reserve.
All data provided and the recorded confirmation will be worth proof of the transaction.  
You declare that you are fully aware of it.
The order confirmation shall be deemed to be a signature and acceptance of the operations carried out.  
A summary of your order information and these Terms and Conditions will be sent to you in PDF format on the email address indicated in your order confirmation.  

Article 5 – Payment
Validating your order implies for you the requirement to pay the indicated price.  
The payment of your purchases is made by credit card thanks to the secure system of our partners Paypal and Stripe.  
The debit card is only made when the order is shipped. In case of split deliveries, only the products shipped are debited.

Article 6 – Cancellation
In accordance with the provisions of Article L.121-21 of the Consumer Code, you have a 14-days period from the receipt of your products to exercise your right of withdrawal without having to justify any reason or to pay penalty.
Returns are to be made in their original condition and complete (packaging, accessories, instructions). For this, your responsibility is engaged. Any damage suffered by the product on this occasion may be such as to defeat the right of withdrawal.  
The return costs are at your charge.
In case of exercise of the right of retraction, the Toolfroid Company will refund the amount paid, within 14 days from the notification of your request and using the same payment method as used during the order.

Article 7 – Availability
Our products are proposed as long as they are visible on www.toolfroid.com and within the limits of available stocks. For non-stocked products, our offers are valid subject to availability at our suppliers.
In case of unavailability of product after placing your order, we will notify you by email. Your order will be automatically cancelled and no bank debit will be made.  
In addition, the website www.toolfroid.com is not intended to sell its products in significant quantities. Therefore the Toolfroid Company reserves the right to refuse orders for 500 identical items.

Article 8 – Delivery
The products are delivered to the delivery address indicated during the ordering process, within the time indicated on the order validation page. In case of shipment delay, an email will be sent to inform you of a possible consequence on the delivery time that has been indicated. In accordance with the legal provisions, in case of late delivery, you have the possibility to cancel the order under the terms and conditions defined in Article L 138-2 of the Consumer Code.
The Toolfroid Company cannot be responsible for late delivery due to a carrier or other difficulties in routing the order. For more information about the delivery, please consult our Faq.

Article 9 – Warranty and Returns
All our products benefit from the legal guarantee of conformity and the guarantee of hidden defects, provided for by articles 1641 and following of the Civil Code. In case of non-compliance of a product sold, it may be returned, exchanged or refunded.  
All claims, requests for exchange or refund must be made by email within 30 days after the delivery. The products must be returned to us in the state in which you received them with all the elements (accessories, packaging, instructions ...). The costs of returns remain entirely the responsibility of the buyer.
The provisions of this Article do not prevent you from benefiting from the right of withdrawal provided for in the Article 6.  

Article 10 – Responsability
The products offered are in conformity with the French legislation in effect. The responsibility of the Toolfroid Company cannot be engaged in case of non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with the local authorities the possibilities of importing or using the products or services you intend to order.  
In addition, the Toolfroid Company cannot be held responsible for damages resulting from misuse of the purchased product.  
Finally the Toolfroid Company’s responsibility cannot be held liable for any inconvenience or damage inherent to the use of the Internet, including a break in service, external intrusion or the presence of computer viruses.

Article 11 – Applicable law in case of disputes
This contract is in French language. These conditions of sale are subject to the French law. In case of dispute, the French courts will be the only competent. 

Article 12 – Intellectual Property
All elements of www.toolfroid.com are and remain the intellectual and exclusive property of the Toolfroid Company. No one may reproduce, repost, or use for any purpose whatsoever, even partially, elements of the site that are software, visual or sound. Any simple link or hypertext is strictly prohibited without the express written agreement of the Toolfroid Company.

Article 13 – Personal data
The Toolfroid Company reserves the right to collect your personal information and your personal data. These are necessary to manage your order, as well as to improve the services and information we send you.  
They can also be provided to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing and payment. This information and data are also kept for security purposes, in order to comply with legal and regulatory requirements.
In accordance with the law of January 6, 1978, you have a right of access, rectification and opposition to your personal information and your personal data, directly on the website.  

Article 14 – Archiving Proofs

The Toolfroid Company will archive purchase orders and invoices on a reliable and durable support as a true copy in accordance with the provisions of Article 1348 of the Civil Code.

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